FAQs
📦 Orders & Payment
💳 Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods at checkout.
✏️ Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly, so modifications or cancellations may not always be possible. Please contact us at shop@lyricara.com as soon as possible if you need assistance.
🚚 Shipping & Delivery
🌍 Q: Where do you ship?
A: We offer free worldwide shipping to every country!
⏳ Q: How long does shipping take?
A: Orders typically arrive within approximately 2 weeks from the shipping date. If your order hasn't arrived after 10 business days, feel free to reach out.
📍 Q: How can I track my order?
A: Once your order is shipped, you'll receive a confirmation email with tracking details (if available).
🔄 Returns & Refunds
📦 Q: Do you accept returns?
A: If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order details and photos. We’ll be happy to help resolve the issue.
💰 Q: How do I request a refund?
A: If you’re eligible for a refund, email us at shop@lyricara.com with your order details. Refunds are processed back to your original payment method.
📞 Contact & Support
📧 Q: How can I contact customer support?
A: You can reach us anytime at shop@lyricara.com or through our Contact Us page. We typically respond within 24 hours.